FAQs.
FREQUENTLY ASKED QUESTIONS.
General
How does this Agency work?
We help individuals and businesses recover funds from failed or problematic online purchases. Simply submit a request and create an account, our team will handle the rest, including reviewing, processing, and approving your claim.
What types of transactions do you cover?
We cover a wide range of issues, including:
Lost or undelivered shipments
Fraudulent transactions
Delayed deliveries
Incorrect or damaged goods
If you’ve lost money in an online transaction, we’re here to help.
How long does it take to get my refund?
Once you submit your request, our team works quickly to process your claim. While the exact timeframe may vary depending on the complexity of the case, most refunds are processed and credited within a few business days.
Personal
Is my information secure?
Yes, absolutely. We take data security very seriously. Our platform uses advanced encryption to protect your personal information and transaction details throughout the entire refund process.
How do i contact customer support?
You can reach our customer support team 24/7 via email, phone or by opening a support ticket from your dashboard. We’re here to assist you with any questions or concerns throughout the refund process.
Do you operate internationally?
Yes, we offer our refund services to clients worldwide. No matter where your online purchase was made, we can help you recover your lost funds.
How do i submit a refund request?
It’s easy! Just navigate to the “Request Refund” section, and provide the details of your transaction. Sign up and create an account. Our team will then review your request and keep you updated on the status.